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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 11,805 reviews
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan in case you're concerned with any future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a good backup for problems. You never know when an accident will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS Protection is something you need the Salesperson was awesome and no pressure in getting this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer to have on any electronic devices that you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan and good deal fair price and I get it on everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase, I have been lucky and do not use often but I am glad that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan is well worth it. They are always there to help when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RevEd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the service agreement on a laptop. Especially the protection against accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but better have it and not use it then not have it and need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can never go wrong when getting the extra care on a laptop if you take it on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER SERVICE from the GEEKSTERS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 PC LT last 25 or so years and Squad folks have saved me and info several times. Great product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have. When I have computer problems they help me in a efficient way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bget it fopr anything I buy at Best Buy. Piece of mind and affordable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My warranty isn’t being honored.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will be used by an associate at work. A protection purchase is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three year plan for a reasonable price gives me piece of mind for my lab top purchase

    I would recommend this to a friend