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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 11,805 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that gives me peace of mind with my kid away at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a decent price. So glad they offer ths for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a contract based on my previous contact with your service dept, GREAT SERVICE !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this office for years and it's always kept me protected. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having these because they help you and have answers for things you need help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it but just in case i wanted to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best. Always there to help repair or replace items without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea for security. You never know what may happen slips falls spills etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for price. I hope I don’t have to use it but glad it’s there if u need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PROTECTION PROVIDES ENHANCED PRODUCT PROTECTION ABOVE THE MANUFACTURER'S SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    911 Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents give you great peace of mind. Ready and willing to help with your tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have quality service. They’ll take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection for my item also have bought for every one of my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good program to have for electronic devices and to have somebody to help when issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE PEACE OF MIND! NO NEED TO WORRY! ABOUT PROBLEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got fast help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was pretty patient with me in answering my questions. They explained things and it was very helpful...more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product that came with my laptop. great that this was offered with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always great to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give any better simply because of issues in the past. I bought a laptop a few years ago and the cooling fan obviously didn't work. Laptop kept shutting down on me but no one could fine anything wrong. They didn't fix it not did they give me another. I'm still stuck with the piece of garbage

    No, I would not recommend this to a friend