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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 11,805 reviews
  • Rated 5 out of 5 stars

    Saved me tons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the charging cable messes up it was replaced and saved me $60. Then when the laptop was damaged it was replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection you can get. You don't appreciate it until you need it. Love the guys, always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had a bad experience with this service Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great customer service!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it but better safe than sorry. Depends on individual preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get connected to all the devices easily and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always purchased these i feel better knowing if something happens, it ia covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing and able to help. Installed new products updates on laptop. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thankfully i was able to replace a damaged laptop with this protection without any hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great helpers. The best professional technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extra protection is always a great idea, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have the geek squad coverage plans with any electronic purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this geek squad protection if you may not know how to fix computers it'll be worth it and save you a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know if my daughter's laptop has any issues, Best Buy will the care of it. Even if I'm not available to take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an accident with one of the laptops. Easily taken care of with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan with your TV package. They will come out to your home and test everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection for expensive purchases is something I always consider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save me from myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet and hope not to, but it's good to know I have it. Just in case. I can be accident prone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my computer and fixed a problem I had after I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy to have Geek Squad. I have used Geek Squad in the past.

    I would recommend this to a friend