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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,762 reviews
  • Rated 5 out of 5 stars

    Glad to have Geek Sqaud behind me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet, but it’s good to know that I have Geek Sqaud behind me to help me with anything I come across Worked with Geek Sqaud before on several occasions and they have always treated me well. Geek Sqaud is the top of the line business for computer repair and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with my purchase, I've always liked Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good have geek squad Iile geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very safe..... ..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for protection for at least the first year in case something accidentally happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance if product is broken great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be very useful if you are clumsy or tend to break stuff easily.Replacement is very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan for lite Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan I have on my HP Chromebook and it was not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item shipped with incomplete items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently made a purchase online and had a issue with item received whet into store and spoke to accosiate and manager and they was able to correct and fix issue and was good about making sure i was satisfied with outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice laptop with high performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, capacity and color are awesome. Pretty light laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WensLap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got my 2 year accidental protection.It is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it so far. I am cautiously optimistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is very important when it comes to get new electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good service and although i did not need the service i was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WorkSnOwThankYOUsverykindly. de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

    I would recommend this to a friend