Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11812 reviews
(11,812 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for future need. Won't need to go anywhere else for service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it helps when you need it comes in handy to have it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new laptop, a little pricey. HP offers protection at a lower cost...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. If you've got any questions on the protection for your new laptop, we'd be happy to answer them for you. If you do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected, would purchase again, grate coverage for my device
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had to use my warranty thankfully but this was a smart affordable option.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good product. Great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Great value. I highly recommend this product.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the purchase knowing that I can rely on the squad for any issues.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works Great easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been easy to use and very handy to have. I wasn't sure if I would even use it but I am glad I got it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have one contact for support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had issues in the past and it would have been a nightmare without the support. I do wish the cost was less
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used geed squad for about two times in the last 5 years and they came out every time no uestions asked
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing that problems will be much more easily resolved.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is the best I’ve been using them for years
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek squad protection and get it whenever I buy something
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With children and the sudden work from home, it’s nice to have an extra warranty
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had a chance to use this yet, but it’s always good to have coverage!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome protection plan for my computer was great Thank you
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Very slow, laptop never repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.
Rated 5 out of 5 stars
Peace of Mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess that this came with my Total Tech Support as I didn't know that I had it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Confidence!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel confident that I have the support needed if anything goes wrong or if I need questions answered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hard to reach!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is ok, I tried to set up an appointment. I did one time to set the appaointment and they never call back. i did found they sent but not enought to get youir attention. Maybe they are busy and ignore the calls.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
