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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 11,814 reviews
  • Rated 5 out of 5 stars

    Nice package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was fixed at no charge, services were completed fast as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very knowledgeable and easy to work with. I have not had any issues with them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    important protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have protection in these uncertain times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agentes work very good installing and preparé my New laptop excellent job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Option for Fixing a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is okay. They attempt to fix the problem and if they cannot after three tries, then they offer to replace the laptop with the exact same or one of equal value. It is possible that they will have to send the laptop off to be fixed if they cannot fix it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase anytime i get something i plan to keep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for laptop that i wanted to protect for a year from travel accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year accidental protection gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek squad warranty is the best store warranty you can buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'd be better off with protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE BUYING BIG TICKET ITEMS GET THE GEEK SQUAD PROTECTION!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE! NO Coverage for Loss! NOT Transferable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE before you purchase this plan! This will not cover you for theft or loss. Additionally, they will not allow you to transfer this plan to your new computer for the remaining portion of your plan EVEN if you purchase the identical computer from Best Buy. Forces you to buy yet another plan. Not very useful when it matters the most!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the little extra money for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this is available for my products! They are fast and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad WARRENTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use. but happy i purchased just in case i have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always a great option for help needed with setup etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for computers or any electronics is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know if I need this service that it is available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t often get GS protection but did this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind having this protection. Price seemed fair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this on all products- especially portables and phones. You never know what may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's screen cracked and they replaced it free of charge in about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to take advantage of this warranty before. The process was easy.

    I would recommend this to a friend