Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11816 reviews
(11,816 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fully guaranteed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just great piece of mind backed up by great service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
this is great protection for your items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love my protection plan. i love the fact that i have security on my purchases
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
fixed my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped me through a claim so i would recommend!! !
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy all warranties for peace of mind.Anything can happen with electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just In Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping to not need to use it, but happy I have it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good buy good buy good buy good buy good buy good buy
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re the best. Professional and customer service is A1.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice if computer dies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection is needed if you have to replace something
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this protection service, well worth the price
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and definitely a must have when buying any items from Best Buy...
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great loved it and I couldn’t ask for more I love it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is a must have even if used a few times
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use but nice to have in case of emergency
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Accident Protection, 2-year coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet, but I assume Best Buy will follow the terms of the agreement
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is a Must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Geek Squad protection for my electronics!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection! I wouldn't own a computer without it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good idea with laptops. They take a lot abuse.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have protection. Electronics not always sure fire.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection at it best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you need Protection , you need the Best Geek squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Laptop Not Fixed Over a Month Later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection plan for an expansive laptop I purchased to do video and audio editing on for work. After one of the hinges on the laptop broke 9 months after buying it I brought it to my local store and they sent it away to be fixed telling me it would take 2-4 weeks to do so. It has now been over a month of me being hamstrung and less productive due to having to use me wife's inferior computer because they still haven't fixed my computer. I've called the national number 5 times in the last 2 weeks and every time the associate has no more information than I can get in the tracking repair link. Repeated notes they have put in for a tech to call me and explain what is going on with my laptop and what's taking so long have gone unanswered and it's impossible to call my local Geek Squad to see what they can do because every call goes to the national hotline. I've been buying my electronics including phones, TV's and computers from Best Buy for over 15 years but after the experience I've had with this, it may be time to move on to someone else!!
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
