Customer Ratings & Reviews

Keeping my devices safe and secure is a real easing feeling.

This is a total waste of money, Spent 339 for three years of service and they want me to spend an additional 199 or even 39.99??!! My laptop. Acer - Nitro 5 - 15.6" FHD 144Hz IPS Gaming Laptop - Intel 11th Gen i7 - NVIDIA GeForce RTX 3050 Ti - 16GB DDR4 - 512GB SSD as purchased last march, today its having a hard time just trying to turn on, I've Done multiple scans no viruses. when do get it to turn on I reached out to Geek squad for support, and they wanted me to either spend another 199.99 for TOTAL SUPPORT or 39.00 for this one issue even though to me this is a hardware issue. which the listing even says. "If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity. If your battery won't hold a charge, we'll replace it. Get a one-time replacement for your original rechargeable battery if it fails to hold a charge. If your hard drive stops working, we'll repair it. We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery." did geek squad try to assist no they just went right out to software issue and GIVE US MORE MONEY. -15 out of 10 would not recommend.

Great service. Things were set up great. Bought a new computer

Purchased this as a back up for my 7th grader's new computer. Have not used this service. Hope not to.

I would recommed any one that has kids to get warranty hahaha

I think is a great deal, accident protection for a cheap price.

It's a great product and will defently be used while in college

My laptop needed repair, there was no charge. Well eorth it.

It’s always good to gambit Protection on electronics

Nice to have peace of mind in case of accidental damage.

hopefully i won't need it but glad i have it now. ty

So far so good. We haven't had any issues so far so lets wait & see.

I generally always buy the extended protection for my computer's, and the geek squad is always helpful

whenever i purchase a great item, i get the protection plan

My kids are very happy with they new computer.....

Agents are knowledgeable, proficient and very helpful.

Still enforced but not needed. Good to know it’s here.

Love having peace of mind when something goes wrong

I would recommend this product because it is really useful

I would recommend this product because it is really useful