Customer Ratings & Reviews

Good quality good for price$ If brake's bring back to Best buy

Always get your products protected geek squad takes care of you

Good for the unexpected. great for slips and falls

i do believe in a protection plan i=on certain items

A must have for any computer or electronic purchase.

Covers a lot if something happens. Would recommend.

I'm loyal best buy consumer have brought many of electronics and supplies for many years

Always received the help I needed. Never really had a long wait

So far, I haven't had to use it, but glad I have it.

Having protection for college student us essential just in case some thing go wrong

A must have with a laptop from best buy protection

Hope I don't need the help. But bought a protective package for my kids college computer

I am very very pleased with this new product. I know I can count on Best Buy when needed.

Just in case my laptop was to fall I wanted it to be covered.

Got a full year on 3 devices for anti virus software

This is a must have specially if you have kids at home.

Geek Squad recommendation on Operating System Software was spot on & saved me money.

Peace of mind for this parent! College bound kid!!

there are always there to listen to you and ready to getting the problem solved asap

Horrible. Our apt was destroyed by a fire. Our laptop wasnt burned, however because the fireman sprayed water on it in the process of putting out the fire, its not covered. I spent almost $200 to insure a $440 laptop. I was told when I purchased it that if the laptop was damaged or the screen broken, it would be repaired and if it couldnt be repaired, then it'd be replaced. I was completely misinformed! Now they are telling me that it isnt covered as it is covered under my primary insurance. Problem is that I rent my apt and unfortunately did not have any renters insurance. It is absolutely ridiculous! I wish i had done my research! I could have insured it thru Worth Ave. Group for 3 yrs instead for a one time charge of $125 in addition to a $100 deductable. However you are allowed an unlimited number of claims and it covers everything from accidental damage to theft and loss, as well as fires or floods. I will never again buy insurance thru Geek Squad or Best Buy. In my opinion, thier insurance is over priced and worthless! I used to have a very high opinion of Best Buy & would recommend thier store and coverage to everyone but I have completely lost all respect for the store, Geek Squad and the laptop coverage! Seriously! From now on I recommend checking out Worth Ave. Group for coverage on all your electronics. Or anywhere else, in my opinion anyway, would have better insurance than this.