Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11821 reviews
(11,821 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use it yet. But nice to have if my laptop stops working correctly
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Greek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 year protection is great to have I like it thumbs up
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Ew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great..love it its awesome.its amazing love it great.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not needed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet, so.....we’ll see if I do
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents received our laptop in Aug. 2020 and we did not get back until Oct. 2020. Way too long to be without an essential product. When we received the device back it still was not operating appropriately and they were unable to further assist. Intermittent black screen, slow processing, and freezing. Product protected by Verizon Digital Secure. Haven't used it for months. I feel like I paid for the subscription and waited 3 months for nothing.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a good idea to get protection just in case
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far when I called for assistance, they’ve been helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv but I do wish it had more storage space on Device
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Probably wasn't necessary...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably wasn't necessary but I got it anyways, just in case.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to know that there is help when it’s needed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Past issues have always be resolved. Hoping to receive the same with this product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it, but if it works as explained to me I will be very satisfied
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection provides ultimate coverage for any product. A must have
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy geek squad protection to protect my valuables
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
This gives me piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know, if there is a problem, I can go to Geek Squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Best Buy Customer Service is Lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is lousy!! You can't speak to anyone at the store, it routes you to another country. No two people tell you the same story. I was concerned about the return policy and the customer rep. told me that I had a year to return the product for any reason. I was like WOW really? This doesn't sound right. Can you show me in my contract where it states that this is the case? She hung up on me. Called again and got someone different who couldn't even answer my questions. Totally clueless:(
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, and safe for any problem in this product. I recommend it for security.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for all computer purchases for any issues to have a piece of mind
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Necessary for any technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must for any technology purchase. Don’t just rely on manufacturer warranty.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have for those unexpected accidents.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
