Customer Ratings & Reviews

I have not used my accidental protection yet. I figure if I have any device issues I will.

Geek squad is amazing they go above and beyond for their people.. love there services

Had a laptop diagnosed for problems and in a short visit it was fixed

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

Good service, I haven't used this service protection on several items and they are really helpful

Highly recommend using Geek Squad. Over the years I have had a couple of incidents where I was not able to resolve an issue. Geek Squad was a le to resolve the issues in all cases but one via the internet. Tge one where I had to take the computer in was resolved quickly and I have had no issues since.

Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

Great easy and worth it to get with every product you get better save than sorry.

Bought for my Sister, as she got her 1st computer and as I do not want to be answering a gizzioln questions, or have to go over and fix things that she might screw up, this is peace and assurance in a program. Just wish there were more Geeks so they could handle issues quicker. The staff are great, professional, and always precise and accurate in there communication.

Always count them in. Great service. I get them on all my products.

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

Great! And essential. Recomend addind in any purchase.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

I love geek squad whenever my laptop has a problem they fix it in no time!

The squad was very prompt at helping me with my laptop repair issue. and the insurance was very prompted at replacing my laptop or posting the cost of my laptop back on my card. I just chose to replace my laptop. So I was able to leave the store the same day with the replacement. good job Geek Squad.

Happy with the coverage/service in case we need it! Provides peace of mind.

This has helped me when my other computer gave out so purchased it for this one again