Customer Ratings & Reviews

Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

This is a great program. Every time I have had a issue they were either able to fix it or give me my money back for another item!

I have not been required to use the protection plan but enjoy the piece of mind that if my laptop begins having issues Best Buy will repair or replace it in a timely manner.

We purchased this along with the laptop. We are thankful to be able to give the gift of peace of mind along with the laptop.

This protection plan is a must. It covers my device from accidentals.

I always purchase the protections because you never know how long things will last these days. and accidents happen

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

If you need them you found them. Quick answer and right away refund or repair

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

I think it’s a great idea to get this Incase your computer breaks

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

haven't had to use it and hope I never do, but if I do at least I can call upon a geek

It always a good thing to have insurance so the best way to do it is through best buy

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.