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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,773 reviews
  • Rated 5 out of 5 stars

    Like Mother Like Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy in case of any unwanted problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped me during College season

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got our laptop running again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of want needs to be done or fixed great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service if you are clumsy or have kids. nb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that I hope to not need but will if I have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I like how easy it was and love how theyre so reliable. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Greek squad service i like service Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens in 2 years with ur device you can get a brand new one with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If and when you have purchased an electronic more than $200.00 worth, it would be wise to buy an insurance along with it for at least the 1st year or so. Especially when you're clumsy. Trust Best Buy when they ask you. They have ESP they can sense youre clumsy.

    I would recommend this to a friend