Customer Ratings & Reviews

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

They provide great service any time I have had to use them

Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

Very helpful and understanding and communication is great

Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

Accidents happen!! It’s worth purchasing for one of those moments!

I loved the assistance that I received when I had to purchase a new Chromebook. They made me feel at ease and made every effort to guarantee my delivery in 2 business days. I have and will continue to purchase my devices from Best Buy.

So glad I purchased as I had a small battery issue and they corrected it quickly. I always purchase warranty as I like knowing I’m covered just in case.

I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

Haven’t had to use it but I think it will Be useful

Guys you should’ve definitely buy this thing and it is really helpful

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

Great option to have, it’s good to have the type of service and you never.

My little cousin comes over faithfully and uses my lab top! She says it works perfectly and she is always downloading and adding software! It stays bug free w/all my anti-viruses! Love it….!

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

having this protection is bar none we would not buy any product from Best buy without buying any protections I love it my wife loves it my teenager loves it we love protection so I'm so grateful Best buy offers it thanks Best buy

Always add the Geek Squad protection, well worth the extra dollar.