Customer Ratings & Reviews

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

Great Laptop had it for almost 2 yrs now it still runs like new

Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

Haven't had to use the Geek Squad services on the new laptop but have always been satisfied with the quality of the team's work in the past. Purchasing the extended warranty was a no-brainer given the exceptional price of the HP laptop.

I’ve never had issue when product had issue… they either replace or fix no problem

So far so good. Im glad everything's been working well.

Maybe 15 or 20 years ago, I would not have gotten any coverage. However, I'm a believer today. I've used the Geek Squad to help with with Outlook (this is my first time with Outlook, I was used to another software), and connected my printer. The Geek Squad was friendly, knowledgeable, quick to help and solve any issues I had. This is one of the best investment I made when I was at the store.

If you want to save your devices from damage this is for you.

The agents mounted my tv and installed all my devices.

Purchcing Geek Squad protection with my new computer was one of the best things I have ever bought! Not only did they help me fix a problem on my new computer but they also got rid of the thousands of viruses on my old computer! The techs were professional, attentive and extremely helpful. They fixed all my problems and answered all my questions! I would recommend this service to any one !

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

The best alternative is to buy the warranty and protect the equipment

It's always good to have the reassurance that geek squad has your back

Good protection plan, always keep and be worry free,