Customer Ratings & Reviews

Always but with all appliances and electronics. Ive had to use it once nad it paid off.

There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

I saved so much on the laptop because my salesman directed me to a lower-priced model with more features that I thought the additional warranty would be worthwhile. It will take a few years before I can review its usefulness.

Whenever I need geek squad they're available.. Set up is easy

i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

We had to use this within the first few weeks because the laptop cover, we bought along with it, damaged the screen! (The canvas straps got caught in the laptop when it was shut.) I definitely recommend buying Geek Squad Protection. We bought the 3 year plan, and with two kiddos, it sure brings peace of mind!

Good warranty, although no damage has happend! Very good to have.

It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

This plan helps with accidental breaks and damage to your device

AMAZING CUSTOMER SERVICE and the service the give is great

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

The protection plan is great and worth the price. Great value

Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

I haven't had to use this service for this device. I have however had to use them in the past & they are excellent. They are more than helpful, very polite, professional and get the job done. They have helped me several times with very different problems & are the best.

The Geek Squad Protection is a great way to protect your computer!!!

I prefer to keep my products protected and this is a good option.

Awesome services alway they are always there when you need the help

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!