Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11894 reviews
(11,894 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Go ahead and eat lunch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've not had to use geek squad for any purchases but glad I got the protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use it but I am grateful for it. Gives my wife peace of mind
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
AMAZING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GET THIS. Its expensive, but I promise if there's any problems you want this.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad in the back of my pocket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet, but therre have been many times with my other devices it would of been nice to have the geek squad, so I am glad I have it now.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need for computer definitely just in case since mine seems to act up I can access this
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did not have to come to the rescue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately, I have not had to use the 2 - Year Accidental Geek Squad Protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Evesdropper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You might not think you need it, you do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely worth it for electronics, they always helped me when I needed it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage on equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is the one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty that fixes everything that could go wrong, including the stuff you do.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has great warranty. I dont know how to review a warrenty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was helpful guiding me with making the right choice for my warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
