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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 11,907 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a necessity, I don't know what I would have done without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's protection plans have always been something worth investing in. Great service and peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth its weight in gold . Helped with over the phone service and in store help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t go without Geeksquad based on the coverage and all the electronics I have in my household that it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase the Geek Squad with any of my Best Buy purchases. The service is always good and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this guarantee, you are safe, especially if you have a child,, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this peace of mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can know when there will be something that doesn't act right, right? I'm glad to have this measure of extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these protection plans for large purchases. Sometimes they pay off, but all the time they give me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have if you need it. We purchased it in case my son breaks his laptop. Hopefully we don’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughters laptop. She’s a kid. Kids don’t plan for accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value if we need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don't need the warranty on the laptop, but the cost is well worth the price paid as this laptop was a replacement paid for by a previous Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to have peace of mind when purchasing an electronic product at BestBuy with Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I never got to use, but the benefits it comes with were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues yet but made the purchase just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the comfort knowing that this support system is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an expensive laptop and some gaming headphones. It gives you peace of mind knowing they have a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful, hassle free. I highly recommend for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i think its good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good i think i have not got to use it yet but hopefully its not something scammy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the accidental protection cannot be overstated. The ability to replace devices easily is essential.

    I would recommend this to a friend