Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11945 reviews
(11,945 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Protection plans always come in handy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans on everything I buy!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped with my laptop and did a good job too.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great product service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped with my laptop and did a good job too.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have if you want great warranty - GS are EZ to deal with
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was glad I brought the coverage. They junked mine, got a new one
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not explained properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person did not explain that this covered just breakage of the machine. Was really looking for tech assistance which was an additional charge. Tech did take care of our first problem no charge. He went above and beyond. Thank you
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad staff is great and was accessible and terrific to deal with
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always good to have piece of mind, great idea to buy protection plan
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this lap top to use at school and work. So far so good!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy to purchase this service. They were very helpful in store.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
1 bad agent ruins the whole thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to chat with an agent about if my charger for my new laptop (less than 30 days old) was covered and got very snide responses to every question. I was first told it wasn't covered, then repeatedly told to contact the manufacturer, and given incorrect information on best buys return policy. Would be happy to provide screen shots of the conversation .
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Haven’t used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had to use it but when/if we do I hope it’s worth it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Better than nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lasts times that I need to use this service, they always want to check the device, even if it's obvious that probably they need to replace the entire product, and this cause that we remain without the product for at least 4 weeks
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really say to much about the protection yet. Hasn't had to use it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Listen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have up to a year prior to damage to decide if I want to purchase more Warranty and the whole renewing warranties no longer without telling people years after they purchased a warranty and went to renew it sucks
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use it only once so far. They resolved my issue quickly
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a computer that will be used by a college kid
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those on the go. Break it, drown it, smash it... fixed, replaced
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
This is a good product to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to purchase insurance for my laptop for protection purposes
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps for college student on a budget of something happens can be fixed
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
