Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Accident Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was simply a purchase with not much of an explanation
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Rghit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hogg hubby hi Ty high bytu bgui hgtujb Beth hghj Hyundai
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Pricy compared to other extended coverage plans.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit pricy for something you my or may not use.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Typical protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical extended warranty protection. I haven't had to use it yet.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven't had to use them..yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should be calling them as the computer seems a bit slow but I haven't call so I cannot give them a rating.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to add to my daughter's laptop as a just in case. Kind of pricey, but worth it if it's needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this service, I hope is good if and when I need support.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did they best to help me with my problem, even after my mother board got changed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had to deal with them yet!! Nice to have the back up help
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Always needed in the final hour
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't trust Geek Squad, but always get the warranty.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Final hour piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't trust Geek Squad, but always get the warranty.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok if they can fix your laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to fix in store had to be sent off. If it could have been was going to be an excellent buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad Services Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up a laptop that was sent out by Geek Squad. I spent over an hour because they misplaced the charger to my laptop. Once I got my laptop home, they still had a default password on the laptop so I couldn’t get into it. Had to go back the next day and waited over another hour because they had to reinstall windows.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to get my laptop repaired, and was informed that my warranty expired! It would have been nice to receive a letter or a reminder that my warranty will expire soon!! Very angry I will never step foot in any of the Best Buy store ever again and I would spread the word ! Maybe in the future you could do something to help people that have too much on their plate and can’t remember everything and maybe I will change my mind and return.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had to use, made me fell better knowing i was covered just in case.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
It's okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little unclear at the outset what all is covered vs what isn't.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2 year accident geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 year accident geek squad protection for Microsoft Surface Book 3.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really do its job they tend to break something when fixing my stuff
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Tryna get points for this review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv with easy nom nom nom nom nom
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for what you get. Have not had to use yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
