Customer Ratings & Reviews

The Chromebook offers a lightweight and affordable option for users primarily focused on web browsing, productivity tasks, and light computing needs. Its integration with Google services provides seamless access to Gmail, Google Drive, and other apps, making it ideal for users heavily reliant on the Google ecosystem. The Chrome OS is known for its simplicity and security, with automatic updates ensuring users have the latest features and protection against malware. However, its reliance on web-based applications may limit functionality for users needing more robust software options, such as professional-grade photo or video editing. Additionally, while the Chromebook's affordability is appealing, its hardware may sometimes feel less durable or powerful compared to traditional laptops. Overall, the Chromebook offers excellent value for users seeking a budget-friendly device primarily for web browsing and basic productivity tasks.

Never had any issue they fixed and replace tv and laptops. Nice to have instead of mailing it like other places have u do.

Geek squad are a great team. Very knowledgeable and help me fix my laptop.

I have spinal nerve issues which make me unintentionally drop things daily. I buy my electronics at Best Buy expressly for this reason. I have bought tablets, phones, laptops, televisions, gaming systems and much more from Best Buy because of how professional they treat me no matter how many times I break my products without meaning to. I have lived in many states and no matter where I bought a product or break it; I have only had a couple of employees laugh or be rude to me. The odds of that happening are very rare. I have 35+ retail management experience, so I know that from experience. Just knowing that I can take my accidents to them, and be treated well, PLUS get my electronics fixed quickly on top of it, is a win! Just when you think that's all, they surprise you by actually backing up their repair work/parts too! You can't go wrong with the peace of mind Geek Squad plans give you in making expensive electronic purchases. Just remember to be patient with them and smile when you need service. They don't get treated very well by the public. Your smile and patience may be the only time they see it that day. :)

He performs well and the results are good Fulfills With what was agreed

Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

Whenever I get electronics, I always come to best buy because I know I can count on geek squad to get the job done

I love the laptop. It pays everything super fast and loads quick. The power supply is pretty big. It makes noise but what laptop that has power doesn't make that kind of noise expects to have the fans blown pretty quick if you have a high-end laptop.. a lot of people complain about the sound but if that bothers him, they should just get a desktop. This is for the people who love portability.

I'm a little clumsy so it was a must that I got warranty. I have a grandson that loves anything that has buttons.

Always purchase. Learned the hard way. Protecting one's device is liken to self care. You wont have the headache later.

Geek Squad protection has saved our bacon on more than one occasion. Highly recommend!

They are very kind and every time I go or have a problem, they attend to me quickly and solve my problems.

Its always good to know that we have an insurance policy in place for the just in case things

I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

Its nice to know that in the event something unfortunate happens im protected.

Geek squad is there with quality services and professional services when Ive needed and is top tier service.

It works just fine no major problems or complaints

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

The accidental protection allowed my computer to be replaced when it became damaged and it couldn’t be fixed

Will certainly come in handy one day. You never know what might happen in the future.