Customer Ratings & Reviews

I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

Whenever I need geek squad they're available.. Set up is easy

AMAZING CUSTOMER SERVICE and the service the give is great

Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

I like have this extra coverage from the Best Buy. They are very helpful.

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

Good warranty, although no damage has happend! Very good to have.

Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

This plan helps with accidental breaks and damage to your device

The protection plan is great and worth the price. Great value

I buy this “just in case”, Never really thinking I would use it. But accidents happen in this year my cord got caught on a cabinet knob and yanked my laptop out of my hands and cracked the corner of my laptop. They could fix it and I was so surprised when I got a check for the whole amount.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

I’m two years into the three year protection plan. The cord that came although my laptop continues to be extra sensitive and is being replaced a third time. It’s been worth the purchase.

I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)

Quality agents, who know their customers and products outstandingly well. But do wish they would install radios that weren’t specifically designed for the vehicle with some fabrication

After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.

Súper good device, used to play and do work on my College!!

Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet