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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11775 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 11,775 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much I like it yet. Haven’t had the need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me get a replacement for the computer I bought no cost because I had the plan backing me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if you can deal with the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have insurance just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Coverage for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have thw knowledge that if something happens.that my laptop is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer's accident prevention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was just what I needed to protect my computer would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Laptop came with problems and they helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Trusty Tech Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on stand by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad protection plan is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad to anyone and everyone, the squad sets the standard in service

    I would recommend this to a friend