Customer Ratings & Reviews

Always looking out for my device. No reason not to purchase it

Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

Amazing Laptop , Excellent Quality and Value , Brand New , 100 % Recommend , Very Fast , I Love It , this is my second purchase for this laptop .

Ive i geek squad on my step daughter hp labtop and never had to use it.

Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

Glad it includes evergthing it does, will be helpful.

Has Lasted for 3 years! I’ve yet to file a claim but plan to do so very soon

I love having the Geek Squad help me when I need it. They are all so friendly.

It's a great laptop and reliable brans and I love the touch screen!

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

The agents took care of all my needs from start to finish.

Hopefully I never have to use the protection but got it just in case

I needed to use my Geek Squad plan for the first time and I am so appreciative for the service. My laptop won't turn on. Initially, I was told they'd have to send it off for 2 weeks but rep took to back to see if she could fix problem and she was able to. Thanks so much. Can't afford to be without laptop for 1 day. *-*

Provides what I needed for my product and the price was acceptable.

I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

Everyone was very kind and gave me the best customer service possible for my devices!

My experience was good so far, its a good investment and look decent.

My laptop had a graphics issue after 3 months and I took it to geek squad to get it fixed. The one at both Riverside tried charging me around 300 when I had the year protection to cover any damages. I was upset because they wanted to charge me an extra 90 as well to ship it to get it fixed. Tried speaking to manager and he wasn’t help. Left that Best Buy and went to another one. The one in hip mall told me they shouldn’t have quoted me anything when I had the protection which serves the purpose of getting it fixed. Like finally someone with common sense. Try not to get scammed but they were able to ship it to get my laptop fixed :p

Perfect for your equipment warranty, the services they provide are so professional.

Always purchase a protection plan, especially when you buy for children anything can happen.