Customer Ratings & Reviews

Great use for a high school teen Has durability to it as well. My kid loves leaving it in random places. Uses for high school, games, and movies. No complaints

I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

Best laptop lite weight and strong. Not heating mush and no sound

Bought a 1year subscription for a laptop that I purchased for my 18 y/o son! Thank goodness! Screen was cracked his first semester away at college. Service provided took about a month but everything was included. Well worth the amount I spent on the protection plan!

It's $50 but worth it! You never know what can happen in two years and that is exactly how long I will be really needing my Chromebook for while I'm in college. I saw this same Chromebook on Amazon and it had a two year protection plan for $100. This one saves money and you can actually talk to a person if you ever come into some protection issues. Protect yourself out here digitally y'all!

Fast and very effective service. The tech was very informative and made sure to explain details

First time purchasing laptop thank you for helping me setup and guidance you have given me

My daughter loves this Chromebook. Its has the space neede for her needs

Definitely came in handy with fixing my computer after it was taken out by viruses. The agents did a great job with addressing my concerns and helping to restore my information each time I came in. Absolutely would recommend this service!

Have used the service in the past and has been an easy process to use and was worth it

So so good I haven’t had a chance to use it but good to know I have it

Have not used service yet, the person at the store said just bring it in if I have any problems.

Excellent service, quick turn around time, will certainly get it again on my next product.

It is a must have, it covers a lot of issues and you don't have to ship it to them.

++++++++++++++++++++++ good ++++++++++++++++++++++

The geek squad handled every problem I ran into with a previous laptop and when it was clear it was time to get a new one, they offered advice on the perfect one for me. I would highly recommend getting this for any device.

[Employee of bestbuy] Needed protection on laptop and perfectly got kg all the protection happu

Have a geek maintenance for my I pad and thank goodness I have not had to use it but I have had them in the past and were very welcoming

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

Sure, Geek Squad is known for its tech support prowess. They offer a wide range of services, from troubleshooting computer issues to setting up smart home devices. One of their standout features is the 24/7 support, which can be a lifesaver when you're dealing with tech problems at odd hours. Their team is knowledgeable and patient, explaining things in a way that's easy to understand. However, their services can be a bit pricey, especially for one-time fixes. It's best to consider their total tech support membership if you frequently need tech help.