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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 11,788 reviews
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the user is a 13 year old girl who has broken every phone she has ever had. I wanted to make sure this was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new computer due to other one being sent in for repair. I'm glad I had the service on the computer so it didn't cost me any money for the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my laptop up so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I have Geek Squad on everything that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and add to cart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to protect my expensive tech with this. It is alway good to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to used this service yet. I bought it when i bought the chrome computer for the kids. I hope to use it before it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2 yr Stand alone warranty -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use the 2 year warranty if accident happens. Good for me since I am not a frequent purchaser of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i don't have to use it but it is a peace of mind knowing if something comes up, i have local support to help correct the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when needed! Everyone should buy this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad protection - worth to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 microsoft surface pro laptops from BestBuy and i got all of them GeekSquad protection. Good to have this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right guidance for protecting the new asset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative drive me through the whole process and the probabilities of accidents for the intended use in the school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very efficient and available always. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but i’m sure the warrantee will work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience using Geek Squad was last year. I am very pleased with the service I received on my first visit and the service I received on my last visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a absolute luxury to have and is absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Ready!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best chromebook ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best chromebook i ever had the screen is so big and wide it is the best 17.3 is great and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!