Customer Ratings & Reviews

Bought this as my laptops have a tendency to get broken rarely by my own doing. So hope I won't ever need to use this.

Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

Worry free product protection against unforseen accidents.

I purchased this for my laptop and am glad I did. I haven’t had the opportunity to use it but am glad I purchased it.

I recommen everyone to use the Geek squad because it’s really helpful for your devices in case of accident

This review is based on past purchases with geek squad. If you have a teenager then you cannot be without Geek Squad!

Hopefully I will never need to use this added protection. It's comforting knowing that if I need it, it's there for me.

Definitely worth the money knowing that I’ll be able to have my computer fixed without issue for the next two years

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

They say they will replace or fix my device if something was to go wrong so I am at ease knowing geek squad has got my back.

Bought laptop for home schooling, work and surfing the net. Geek Squad protection was a must.

Good value for the money. This is a very good service.

Giving the option, I would always consider a one year insurance plan. Life happens and Geek Squad has you covered!

1-Year Accidental Geek Squad Protection is good. I trust them. It is a very comfortable. I like to have a protection.

Greta know the squad is there if anything happens to my computer. Great service and help when I took my laptop in for help.

Geek Squad protection is the reason I buy all of my electronics from Best Buy. Reassurance that my investment is protected.

Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.