Customer Ratings & Reviews

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Hopefully I won't have to use this but I'm glad I got this warranty, you never know what's going to happen.

I feel safe with this way to keep my electronics because I’m ready to use all without restrictions

I have purchased them again with this new computer but I have had them in the past and worked out great

The geek squad protection plan has always been a great way to protect myself against life. Laptops are to expensive to not have protection.

Got this for my daughters laptop for college and we haven't had to use it yet. Worked great for my son's laptop he is using in college.

The warranty is always worth it!! My daughter had an accident with my last chrome book and I am so happy that I purchased the warranty.

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Geek squad plans are always wonderful. The squad is always knowledgeable in finding out what the problem is

Sales representative really helped out regarding the service they offered.

I purchased this protection with my gf’s laptop. Very convenient if any incidents happen or service is needed.

I haven't had to use the coverage for this device but I've gotten good service with them on there coverages.

Definitely turns lemons to lemonade. Got it for my pc

Hope I don't need it but great to have and have used before with other products!

Always get the extra protection for my products, especially the higher end, more costly items. Geek Squad has always done great for us.

Always get a warranty just in case for a mishap. I should get more warranty in the beginning.

Purchased this for my laptop. Definitely a nice added protection if I ever need to use it

Never hurt to get a just in case backup plan. Great buy always

The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.

Great. They do their job the protection is at it’s finest.