Customer Ratings & Reviews

This is worth it if you have any electronics that are over $1,000

After purchasing HP laptop and an unfortunate accident with it i sought help from the Geek Squad and Regina provided me with the best service i could hope for. She is amazing and professional. She is patient, friendly and courteous at the same time and certainly knows the business very well to get the client the best service possible. I am very happy with the purchase and with the Geek Squad department in general but Regina seems to have all the answers and knows to relieve the client from any concerns. Thank you!

It's worked great. Having kids this is a must with your purchase. Repairs are fast and easy, no questions.

They are repsonsive with any questions that I may have.

Should have opted for longer plan. My laptop fried almost exactly a year into having it and geek squad sent it off for repair and had it back to me before my finals were due!

It will help you in the tough time go for it It helped a lot

I always get this service on my electronics. It is gives me good peace of mind that I can get a replacement if it breaks. The replacement will often be a refurbished device, so the battery life can sometimes leave something to be desired. That said the devices are always in great shape and look and run like new. Ill take an old battery in a new computer over a cracked screen any day of the week, so this is well worth it.

Geek squad is the best, I wouldn’t purchase an electrical Item without covering with the geek squad.

The best, I wish I would have known about this sooner, for my older laptop.

fixed computer quickly. Took out viruses. Got the rest of the year for more help.

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

good team, esssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Tried to redeem warranty and was told my laptop would have to be shipped out and would take about a month before I could see the new one. Probably worth the money and the peace of mind, but keep in mind that any repair will put you out of your device for at least 30 days if it is not an easily repairable device.

You have to love geek squad protection i love not to worry

Its worth it but also not worth it. If ur sure nothings going to happen to your computer than its worth it such as not drinks and such near it. And it sits its 1 place and u dont carry it around or rought it up not worth it but its worth it when somthing goes wrong so its hard to say for sure if its worth it. But its truly only worth it if somthing does go wrong. Its like a expensive gamble lol. Im going to be using them to fix somthing w On my laptop i judt bought here soon so ill update this review once that happens.

It’s a relief to have a coverage plan for my laptop! I’m always in a rush, especially with kids. Thank you Geek Squad for offering this along my laptop purchase!

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

I haven't have the need to use this plan (hopefully I don't ever) but it's a good option to feel secured.

I like this laptop because it is a widescreen cool. I like because it is thin computer also I love my CD/DVD optical drive. I was going to get me a DELL but, they didn’t have I was looking for. The rep was cool with me. Best Buy has got the ticket. I also bought me a Smart TV in October the tech and salesman was cool setting me up it was the last INSIGINIA ROKU SMART TV it has what I need especially free tv, local channels in the USA I really wished if someone show how do I find local channels in New York City and Northeast New Jersey because I used live there but, I miss New York City. I also the like the New York City radio stations such WQCD 101.9 Smooth Jazz station and WCBS 880 Radio.

I have not had to utilize this protection plan, although it was purchased.