Customer Ratings & Reviews

Geek Squad is amazing! Always attentive and knowledgeable. I don't know what I would do without them! Totally worth the money!

A geek squad warranty is a wise investment, They stand behind their products and provide expedient service.

Always there to help. Good prices for great products.

Love having the security that purchasing the Geek Squad protection plan provides

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

Haven't had the pleasure to use them yet however I received an email letting me know that they were there if I needed them which was great nice follow up

Love Geek Squad. Used to keep up with technology. Arrrgh. Not anymore because the awesome Geek Squad is able to handle Arrrgh so much better.

Geek Squad has always honored the warranty on the faulty products I've bought from Best Buy even though there were very few Best Buy products that have failed on me.

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

The agent put Webroot on my cellphone, so I would be able to continue to work.

That’s a good price for protection and a great laptop!

I havent had to use this as of now but cant wait to se how it all plays out

This is good to have incase of any accidents. I'd recommend this especially if you want to protect yourself from having to upgrade a device prematurely.

Geek squad was there to assist me with repair order when I dropped my Samsung notebook and the display and was no longer operable.

glad to know they cover everthing except theft and lost items

Every time we use the geek squad they are very professional.

OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

Thankfully, I have yet to need to utilize Geek Squad's amazing services yet and hopefully never will.