Customer Ratings & Reviews

I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

I bought this to go with my computer because I want extra protection in case something happens

No better team to have behind your back will help with anything you need

Glad I purchased this. I'm very happy with my decision

Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

Love having protection just in case there are any damages that are beyond my control & also puts me at ease with possible repair costs!!

Went middle of the road on this rating because I haven’t used geek squad and I’m sure by the time I have a problem my year will be up anyways.

Love the laptop. Love the touch screen. I keep forgetting it has it. If you purchase this you will not be disappointed.

So far, I haven't use it yet, but it's good to have just if case something happens

My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

They are the best at what they do thank you Greek squad

Always good to have extra insurance on electronics. But overall is a great laptop. Love it

Have used thisbin the past geek squad has always came thorugh for me!

Excellent service from geek squad team from Oakland

This protection ended up being a blessing. My daughter's laptop screen accidentally cracked within a month of purchase. The whole machine was marked as not fixable and was replaced at the store with no charge. It took a few hours at the store to actually make this happen but with a good result. Only thing questionable is why my 2 year protection was used completely when only one month was actually used. I could understand taking one year of the protection to make up for the unfixable pc but I think one year should have been reimbursed or put towards the new pc.

Great and fast service. In and out service and great explanation.

Great service. Responsive. Attended to all my service needs.