Customer Ratings & Reviews

I got it and returned it with the Lenovo ChromeBook on sale at the time :)

Price a little steep when your on a fixed income. I pray I don't need it. I didn't pay for geek squad for my printer but I'm glad I got it now for my laptop! The geek that came to setup my printer was a gentleman and knew the problem right away. Fixed it and now I'm good to go. Thank you geek squad

Haven’t had to use it yet We purchased a three-year warranty for our laptop

Quite expensive for the value for two years. Still using it for the protection

Good laptop for the price. I brought it for my daughter to use for school.

I have much less stress knowing that I have Geek Squad Accidental Protection, obtained at a reasonable cost.

Depending on which representative you speak to different information is given. For example when buying the product they stated if the product could not be replaced by the estimated time then they would give a store credit for the market value of the product. But when the date came by they stated they have 30 extra days to get the product repaired. Been waiting about 3+ weeks and no estimated time can be established when I will be getting the product or replacement back. Second time I run into this issue at 2 different Best Buy’s.

The geek squad saved me!!! Thank you so very much!!

Does the trick! Easy, doesn't slow down the computer ! The only one I trust!

Never skip out on purchasing this...you’ll have no worries afterwards

I probably won'''t need this, but I figured better safe than sorry!

Love having the geek squad do your protection plan

Superior investment for any product. Great value.

I think everyone who purchase new electronics from Best Buy should purchased Geek Squad.

Haven't had to use this service but I'm glad it's there in case I need it.

Have yet to use this but hopefully won't have to. Would update upon use.

I thought I purchased a service not equipment accident protection. I discovered the difference when I needed service. Next time I will make sure what I buy. Geek Squad service is good but I would not but accident protection on a computer costing what this one did. The protection plan was almost the same amount I paid for the computer

My rule is to get the protection on anything that cost more that $200

so far haven't used this service which is good. peace of mind

Not sure how good is this plan but sounds good. Since is for my 13years boy