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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 11,765 reviews
  • Rated 5 out of 5 stars

    Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need geek squad they're available.. Set up is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Computer, Powerful , lightweight. I would certainly recommend this to anyone looking for a Chromebook, specially if the end in mind a gift for kids, has a good budget a this is overall a really nice, functional Chromebook to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the reassurance that geek squad has your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan it’s affordable and is great in case I break my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have used my geek squad protection many times...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I just cashed in on my GSP warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting a device replacement for my Razer Blade 15. Geek Squad wasn't able to get parts in and repair my laptop within the 30 day period from when I brought in my device. Because of this, they replaced my unit with a new laptop. It was a very, very frustrating experience during those 30-40 days with customer service, but the warranty is the only thing that allowed me to get a replacement so for that I'll give it four stars. One star taken away for terrible and disorganized customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing the added protection and access to the Geek Squad expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great and worth the price. Great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my garage. Tv is clear and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan helps with accidental breaks and damage to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty, although no damage has happend! Very good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never got it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan--helps out with things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they had a great way to manage a way to help me or provide me with more than enough solutions to make me feel happy and relieved about my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good device, used to play and do work on my College!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is peace of mind when purchasing electronica or anything else for children, teens and young adults who are not fully present of mind when using these items. My daughter has this coverage (she’s needed their service) on her laptop and has nothing but highly rated comments for the geek squad so I would be foolish not to add this protection to anything I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had his computer knocked out of his hands at school. The computer screen and case were cracked. The geek squad had it sent to be repaired and it came back good as new quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually replaced products I’ve owned through course of owning anything thru years many times best plan ever had they fix or replace no questions asked on the same day if they fill they couldn’t fix it with product of better value at times to very quick to decide if it needed replaced definitely recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sunny. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had issue when product had issue… they either replace or fix no problem

    I would recommend this to a friend