Customer Ratings & Reviews

Always good to deal with geek squad, never had a problem not resolved!!

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

The geek squad is a godsend. It is convenient and helpful to know I can rely upon the in-store staff to keep my most valued electronics in tip-top shape. I buy the 3-year coverage for my goods so that I am always assured to not have to purchase a new computer is something happens.

Great service polite individuals and since I have recently purchased a new television I will save cover $200 in having them install it and move my old one to a new room. That alone has paid for the year of service. Plus my wife has had issues with her computer which were easily solved at the store for no charge.

I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

Small, but works great. My daughter loves it for her first gaming laptop. We got a gamig laptop because it fits the space we live it but it works great, and does everything she wants.

I would recommend this Protection plan to anybody, it comes in handy when an accident happen. 6 months after I bought my daughter's laptop she dropped it and broke the thing to pieces. I called the Geek Squad, they came through for me. Now I have a brand new laptop. My daughter won't get it anymore lol.

Haven't needed it yet but glad to have it if I do.

Have not used yet. Heard they were really helpful. My dad used them all the time and they were always considerate of his age of 90 at the time.

I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!

Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

I'll hopefully won't have to use it anytime soon, but they were always very helpful in the past and did what they could to solve our problem(s).

A must have for your computer. I got an almost 3 year old computer fixed like new

Great service! Quick expertise. Never had any issues.

I highly recommend geek squad protection for your products. They will replace it or try to fix it

I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

I can say I love your Geek squad warranty but only I had a incident when one of your techs came out to my location to fix my washer machine and broke it. He shook and bang it around and told him to stop it because he was going to break it and sure enough he did break it. I reported it and they replaced it with a new washer machine. It took a process to receive the new one but thank you geek squad for the replacement.

Gives me piece of mind knowing my laptop is covered