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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 11,768 reviews
  • Rated 5 out of 5 stars

    Best company that honors thier warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience with cust laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service is the best, even though you get 2 yrs with total tech. I recommend the 3 yrs . It help me get refunded n get another new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best thing to spend money on! When my Lenovo Yoga died after just 2 years, they replaced it. I bought an HP Envy instead. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good investment !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchcing Geek Squad protection with my new computer was one of the best things I have ever bought! Not only did they help me fix a problem on my new computer but they also got rid of the thousands of viruses on my old computer! The techs were professional, attentive and extremely helpful. They fixed all my problems and answered all my questions! I would recommend this service to any one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the kids using computers. Ya just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it; Sage investment, for your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use this within the first few weeks because the laptop cover, we bought along with it, damaged the screen! (The canvas straps got caught in the laptop when it was shut.) I definitely recommend buying Geek Squad Protection. We bought the 3 year plan, and with two kiddos, it sure brings peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the peace of mind, hope I do not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #worthit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing may happen but at least you know if they can't fix it you get value still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help! I can’t believe after all this time it worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. My daughter ended up "stealing" it from me to play Roblox on it, so I started looking to get a replacement and am so bummed they don't have this or something similar to it anymore :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    QUEEK squad helped me set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the addition for extra peace of mind. love it

    I would recommend this to a friend