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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11770 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,770 reviews
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me when my other computer gave out so purchased it for this one again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS 1-yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the coverage/service in case we need it! Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with Geek squad's protection insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it or replace it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope this service helps me in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself! Note: I think I was asked to write this review in error as one of the 2 purchases of this was actually for an item rung up in error resulting in both the item and the geek squad total tech support being credited. I wrote the review snyways...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed productivity keel my daughter laptop protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i use it everyday i love it i use it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. works well for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved Me Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have never let me down. When my computer's screen shattered they got it all taken care of and sent out the same day. I was then givin a bestbuy card with the same amount I paid for it,to get a new one. They also have never let me down when I needed my phone fixed. Highly recommend and will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my laptop fixed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceful, Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes the insurance is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the insurance for any device I carry around a lot. I learnt my lesson once when I had liquid spill on my keyboard and the device died. Money down the drain. Best Buy's insurance is pretty good, they don't actually replace the item, but they give you the money back in a Best Buy credit and you can buy anything you want. Not perfect, but still better than a total loss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend