Customer Ratings & Reviews

Great service! I had just bought a new device and within a bought a week of use it stopped working. apart from some confusion in communication at one point, the service was great. My computer was returned and was working again with no issues. All the personnel that I interacted with were friendly, knowledgable and helpful.

Probably the best purchase I've made from Best Buy. When my last laptop had an issue past the factory warranty date, this insurance plan got me fully reimbursed for the price, which allowed me to buy my new laptop.

Feel very safe..... ..............................

I have always purchased geek squad protection with all my best buy purchases, it has come in very handy with tricky situations that i otherwise would not be able to handle.

Best Services and I love this Chrome book. I am buy all laptop and TV from here.

I had an issue with a computer I just bought 6 months ago from Best Buy... they were great, made an appointment, they assessed it.... determined it was a hardware issue, shipped it back to the manufacturer... the manufacturer fixed the problem and had it back to Geek Squad in about a week. They tested the computer before I picked it up... When I got it home everything worked like a brand new computer, no more problems... Geek Squad rocks

I love Geek squad they’re very talented and knowledgeable employees. I’ve been thinking about upgrading my memory storage on my laptop and bringing it to them. Also gives me a lot of peace of mind knowing they can help me out with any issue I have if I need them.

This Protection Plan just makes sense for us to have. I love the new laptop computer and I need to keep it working. Since the computer is a laptop, it is constantly "on the move" around the house. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new and constantly used laptop computer!

Glad I got my 2 year accidental protection.It is a must.

Its a good warrantty beats the other companies hands down

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

always super helpful, feels good to know i dont have to worry when i have issues

Have used thisbin the past geek squad has always came thorugh for me!

solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

Both agents I worked with were excellent. They were knowledgable, and able to answer every question. AWESOME service.

Worth the lrice to have the reassurance of knowing if something goes wrong I'll be able to get it taken care of

TBD, I will verify if needed the help to import MS product was good

Purchased for my son in college and having this protection on his new laptop gives me great peace of mind.

I haven't needed to use it yet, but I have in the past and must say it's amazing! My first computer had some power issues and with this bundle I was able to bring in at no additional charge!

Great and fast service. In and out service and great explanation.