Customer Ratings & Reviews

Didn't help my with anything, they couldn't repair hinges of a laptop, so they refunded the laptop purchase price, which didn't even cover the equal replacement value, since the equal value laptops were more expensive. Blamed me for the hinges, an didn't refund this geek squad repair. Not really worth it.

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

This is great services they are knowlegable and can isntall apps.

The protection plan is awesome. My son screen cracked and Best Buy repaired it. The protection plans can be expensive however; accidents happen. It would have been more expensive to buy another one. I would continue to recommend Geek Squad to my family and my friends. I tell people buy your electronics from Best Buy with the plan.

Like having my computer protected for decent price.

I was a little apprehensive about purchasing the protection for my new laptop. Accidents and mishaps never happen in my house. A little over a month after my laptop purchase, my daughter knocked over a bottle of chocolate milk on the device, household never streak erased. I took the device to the Geek Squad for an assessment and due to the extent of the damage, it needed to be replaced. Money well spent!

I’m not saying we buy protection plans on everything, but there are certain items you purchase that it’s worth getting it even if you never have to utilize it. Because there’s always that one time. We’ve had that one time and Best Buy’s Protection Plan are reasonably priced and extremely hassle free. Protect the items and also use common sense on the items you should get a protection plan. That would be my recommendation to people.

I’m not saying we buy protection plans on everything, but there are certain items you purchase that it’s worth getting it even if you never have to utilize it. Because there’s always that one time. We’ve had that one time and Best Buy’s Protection Plan are reasonably priced and extremely hassle free. Protect the items and also use common sense on the items you should get a protection plan. That would be my recommendation to people.

The Geek Squad is on top of thier game. I broke the screen on my new HP ENVY and brought it in to the fellows on the Squad. The guy was friendly and understanding. He got the paperwork done quickly and got me taken care of in a timely fashion. I have no trouble tracking the progress of the status of the repair. I totally satisfied with the whole the process. Thank you Geek Squad!!! GO GEEK SQUAD!! Y'ALL RULE GEEKLAND!!

Awesome protection product Best Buy is offering must have

I have always had great experiences and always left. Happy with whatever the problem was taking care of. they are very friendly and do everything in their power to make sure that they fix whatever the problem is.

I have never regretted geek squad coverage. My kids break laptops regularly and this is the only plan I would ever get.

Who doesn’t like warranties in case of mishaps or theft in some cases

Haven't had to use it yet hope she don't . I bought just in case of user error if repairs should be needed I'm sure a best buy will be close to her collage.

Geek Squad is there to help with all of your entertainment and tech needs! I will forever always get Geek Squad protection on all of my electronics and tech gear that i purchase from Best Buy! I will be using them for the first time in 2 years for my Samsung Galaxy Chromebook as the screen got cracked after it accidentally fell 1 foot off of the ground.

Haven’t had to use this extended warranty yet but I understand that Best Buy protection products are in another class when it comes to honoring warranties.

Geek Squad always has excellent service. I will likely be continuing my protection on my computer with them as I know they are reliable and great at their jobs.

When purchasing a product that may create a problem later it is best that you get a Geek Squad subscription, it is the best subscription I have ever purchased. The Geek Squad team are truly knowledgeable and explain what is needed and what is done with your computer or phone.

Great staff very knowledgeable on how to take anything in and out of your house without damaging anything. Ive spent iver $150k on everything there and always a please doing business with them. Fast delivery time as well.