Customer Ratings & Reviews

Love how easy it is to setup and use i needed this for school and work

The girl who sold me the laptop was very nice id definitely go back to Best Buy again

I have not needed to utilize the geek squad folks yet for the most recently purchased laptop. However, I have utilized the geek squad for other issues in the past and have found the technical service to be very effective in financially worth purchasing the protection with electronics such as laptops, portable HDD’s, and portable tablets etc.

Geek squad is very good to use for ur protection on ur computer

Can’t go wrong with geek squad. Love that we can physically see someone, a little old school let me tell ya. Have had others like alstate and that make you ship it out. Geek squad is right here inside bestbuy and great with all gadgets. Thanks Best Buy, worth the purchase

Best purchase by far, I was an HP consumer but have switched to ASUS due to its better processor and CPU

I recommend Geek Squad support to everyone! They always come through!

C can’t go wrong with the geek squad insurance it pays off having it

Geek swaud provudes reassurance in case anything happens with your devices

Always a good thing to buy! You never know when you’ll need to use it!

This is a great addition to have to protect your electronic what a deal

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

This plan was a lifesaver when my laptop suddenly stopped working. I was able to get it replaced with a new one rather than wait a month for Lenovo to replace it. Geek Squad even took the time to get my files off of the hard drive of the broken computer.

bought for repairs have not needed yet hope i don't need it.

I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

Hopefully we don’t need to use it , but just in case I purchased it.

I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen