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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11906 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,906 reviews
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 4k Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the insurance. Didn't use them yet for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this feature yet, but i am glad i purchased this for an extra ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy I got Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the peace of mind, hope I do not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me when my other computer gave out so purchased it for this one again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I hope I never need, but just in case .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. On top of the manufacturers warrantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy and worth it to get with every product you get better save than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and respectful ! Helped me and suggested warranty on the item !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranties for Expensive Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggie. Thanks for sharing this story with us! We feel the same way about protecting your investments. We're glad that we could make that situation so easy and get you a new one power cord. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceful, Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beat buy best quality for the right price..

    I would recommend this to a friend