Customer Ratings & Reviews

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

I think it’s a great idea to get this Incase your computer breaks

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

This protection is good stuff for a gray price definitely worth it.

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

Great pass came with the laptop and a bonus expense

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Always pleased with the Geek Squad. They never let me "go" down!!!

I’m so happy with the service. I totally recommend it.

Hands down the best perfection Squad I strongly recommend there services.

Great laptop! Does exactly what I need in a much cheaper option Chromebook vs laptop

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!