Customer Ratings & Reviews

They were professional and attentive. They followed up with me and answered all my questions.

You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

Haven't had to try this so far but had previous experience with geek squad that was great

I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

What can I say other than it is what it is. Protection plans are always worth it.

Definitely exactly what I need because I have kids

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Great whenever I need it. Great investment whenever purchasing new technology.

This service is very good at protecting my devices at all times so I think they are a very respectable service

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

Peace of mind for running a business on a single laptop.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

This is great to have just in case something happens to your laptop locked up or whatever you purchased they're great with it