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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 11,799 reviews
  • Rated 5 out of 5 stars

    holy cow yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this!!!!! every thing is super easy to handle and work with and so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a good price for the amount of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for the amount of protection. I am glad we opted to add this plan for our peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives a little relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used to not get the extra protection. i changed my mind when i saw my wifes tv mess up. she had geek squad, and they replaced the tv even after it was 2 years old. nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have her accident to coverage especially if you’re clumsy like m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2139 Leo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually get the Geek Squad but decided to do so for a new computer. I have to say the piece of mind makes this a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to enroll, price effective strong recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems like a great service plan warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet but from what I've read to the help ive gotten over the phone, seems like a great choice! Prices are also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan, always get the plan, the plan is your friend, embrace the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad Protection Plan. I Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection save me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keeping extra insurance is case of an accident. Knowing that the Geek Squad is there if needed is reassuring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry when owning a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Why not throw on a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my computer screen and couldn't access any of my information and they helped retrieve my information and repaired my screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff-Geek Squad Support Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad Support because the cost was reasonable and previous Geek Squad use has been very favorable

    I would recommend this to a friend