Customer Ratings & Reviews

But, it was nice to be able to purchase it, This was for a high end laptop, so I felt it was worth it to have a little insurance.

My wife purchased these just to try them out. She had no idea she would like them as much as she does. The only down side to them is that it only comes with one size earbud.

I bought this for a computer 5 months ago & it had several problems & couldn't be fixed. Refunded me with gift cards to buy another one.

I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

Husband always gets this because son is clumsy. Son has a habit of being clumsy everytime he has something expensive in his hands.

I love the option of adding this protection to my purchases. The Geek Squad has never let me down!

Best Buy has the best warranty. They have replaced a few of my lroducts due to being lemons, or to expensive to keep fixing. I will always purchase a warranty!

Protection plans are always worth it. Even if you don’t use them there is still the unknown. Geek squad is always awesome.

Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

i had to call in and speak to someone and the service was really great. they were very fast and very polite just all around great service

Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

Never go with out. No matter what we buy, always get the Geek Squad service. Never fails, something always seems to go wrong.

This was purchased with a laptop for a freshman in college. It works nicely with the laptop. She can easily take it with her.

Ease of transaction. Great customer service very knowledgeable.

Great protection if you have a computer to laptop TV I'll recommend to have this

WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

The Geek Squad are amazing as I use them for my laptop needs. Therefore, I purchased this service for my grandson laptop.

Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.