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Customer reviews

Rating 4.6 out of 5 stars with 11799 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,799 reviews
  • Rated 1 out of 5 stars

    Be careful if buying a gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are great people to get help from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are always willing to help you with anything you need help with, just a great bunch of people to get help from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to fix my laptop please cause I dropped it in it crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty will be good to use if needed. Hopefully I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this extended protection, This computer should continue to be useful for its life

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad got my pc all set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when you get a computer. The Geek Squad gets everything set up so I’m safe surfing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad protection for my pruducts.never had a problem because they always respond and take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,really affordable and useful, i never thought i would get so much over something so cheap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly set up was quick and easy Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They know mostly every problem your device could have and they know how to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong buying Geek Squad protection. No one plans on accidents so this is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but in the past I have had nothing but positive feedback from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix all my devices quickly and get it back to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the price came down for me when I purchased the protection plan on sale. Also, it can be returned for a pro rated refund during the life of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is critical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is critical. I would never purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, bought it for my sister in-law, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your investment from any possible outcome.

    I would recommend this to a friend