Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11799 reviews
(11,799 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Meets my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing about technology, and I don't care to learn. Geek squad meets my needs and they don't laugh at me for my ignorance. They are worth what I pay for them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help when needed and was efficient and quick. I will definitely use again.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with a warranty! I am glad that the agent talked me into getting it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thoughtful and pleasant gentlemen who hung the TV Mount and set up the new Samsung 65"
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable service, best in the industry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
On the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good but 1 year !?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one year is not a long time for the price I paid I think they should add more time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Better to be protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I typically get the Geek Squad protection on certain items. It’s better to have it and not need it, than need it and not have it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but bought it for another computer as well and GeekSquad is so helpful!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agents came out to look at my computer and they fixed the small issue i was having.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A good plan just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant rate it bad because if we needed it, it was offered but we never used it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy w/ every major purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
amazing service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad will fix it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan was definitely worth it you never know what will happen with lap tops especially if I have kids !!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get provided great service when I visit my Coral Springs best Buy for any service need it. I love this store and the wmployees too.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this coverage, has saved me many of times and recovered things I thought were lost forever
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i need something the staff is very nice and now how fix your situation in time with excellent quality
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
