Customer Ratings & Reviews

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

The geek squad is the best, hands down. The Warranty is definately worth the cost.

geek squad protection its a really good option for any electronic device.

This is a must have with any significant computer purchase. Geek squad always comes through!

I've used the Geek Squad for many different issues over the years and have been very happy with results. They are friendly and take time to listen.

I just always love the geek squad never really to many bad reviews

I’ve had good service with prior geek squad insurance, bought this as part of a gift for someone

It’s great to no that if something happened I don’t have to pay. Been there before and didn’t have this package and it cost me another laptop

I am glad we purchased this. We have not had to use it but I have talked to them about other issues (previous computer) and they are great.

Any time you purchase an electronic device you should also purchase a warranty coverage.

Haven’t had to use it, peace of mind and hopefully I won’t but had to buy as I absolutely love my lenova!

I got this to protect my daughters laptop . She is in college so ya never know . It’s best to be safe

I am so glad that all I have to do is call up the Geek Squad or get on the Chat and they fix what I broke

Excellent coverage. I recommend everyone to get this insurance when buying a new laptop

i have bought products without getting this and have needed it. wish i would have bought it.

Very happy to have this piece of mind in the event that it is needed to be used on the product I bought

Nice to have added protection since spills are so easy to occur

The peace of mind is worth the price. We buy the Geek Squad extended warranty on all our electronics.

The guys that helped me were all super nice and respectful, took awhile to get it done but am very pleased

It was to give for my mom's business. And she loves that it's easy to handle.