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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 11,806 reviews
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good things coming having this warranty coverage I am protected with BBuy Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans is wonderful to have the honor it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have with a clumsy wife. Insuance.Bought with HP laptop. Decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage to have to protect computer unit if accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Allows for a safety measure just in case my computer needs maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used hopefully don’t have to but if I do then I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection out there, it must have it geek squad is the best when we are talking electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GeekSquad was a disappointment, 3rd time a charm?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have a back up insurance because if something happens you are covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for computer repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho it is brand new things happen. Had the extended warranty on the last computer. Definitely worth the money. Talking from experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad 3-Year Accidental Geek Quad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add extended warranty to recently purchased Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Gk Sq Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance! You never know! And it’s better to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SERVICE IS GOOD TO HAVE . THEY ARE VERY KNOWLEDGEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a warranty never know when you may drop the rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your purchases. Protects those purchases that once on a while come wit a glitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced reasonably for a three-year protection plan covers accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer warrirnty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop into the Greek squad and they fix it less time then they said. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant, but it was worth it..... may or may not use, but nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to used Geek Squad before and they were very nice people. They were very helpful in trying to get my last laptop to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 year accidental plan is good if you have kids that like touch your stuff

    I would recommend this to a friend