Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11812 reviews
(11,812 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the purchase since I bought my daughter a laptop. Never know what might happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use the Geek Squad. Hsd peace of mind knowing that the problem would be fixed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
be safe all time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safe with this ... expensive tool , but I need it for school...great laptop
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my laptop now i feel more relxaed using it at school
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very detail and very professional.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Human error leads to expensive mistakes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have warranties. Manufacturers don’t cover human error. This does.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know what they are doing and explain things so you can understand
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Al
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very important purchase for a college student as you can't afford to be without.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team to have fixing anything you own electronics. Ease of use. And friendly.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can’t wait to use, but hopefully I won’t need to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love GeekSquad and I know I’ll be in good hands when I do. I just hope I won’t NEED to. :)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just buy a protection plan but they let me know that they are here to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use this yet but thankful that the option was available.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plans to get products replaced if it's by accident or they simply just fail. Beats having to pay for a new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really is a great service to have when you drop, abuse, or mess up your system.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squads protects my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love bestbuy Geek squad, never get a computer without the geek squad prodection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have received assistance remotely and can only describe how helpful is having these services.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Uneven quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this in a computer. Paid for itself when we had an issue and needed a replacement.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must needed service ...............................................................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
