Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Piece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coverage gives you piece of mind if and when you need assistance with your laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have just in case anything happens including accidental.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with purchase and have never had to use yet. Probably great if you typically have computer issues but was nice to have
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price. Perfect for my son (age 7)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Ask for original, not generic, if replacement need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! They are hassle free and quick. I got my Chromebook fixed asap.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is wonderful knowing we have this protection as my daughter goes off to college.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.luckily i haven't had many issues, but they have been great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exceptional value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person thoroughly explained the benefits of the Geek Squad Protection plan. I thought it was reasonably priced.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accident protection for expensive purchases is something I always consider.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great having an accidental insurance to cover our needs
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
YEAH GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS USE GEEK SQUAD THEY FOREVER WILL NOT FAIL ANYONE
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
betty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek squad protection very excellent service and knowledge.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always add a plan on when buying a product with larger price tag. Its paid for itself a few times over the years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
easy and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return new computer they gave me a new one and helped set it up thanks
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We won't buy from anywhere else. Best Buy Geek Squad protection is unmatched!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good deal and no hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have any issues claiming the insurance purchased trough Best Buy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t need to use the accidental Geek Squad protection, but is safe to have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to havry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my daughter to finish her virtual school year off and we loved it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a good purchase in case of accidental breakage
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
